Contact information

grandma-cartoon

E-mail

 

Returns&exchanges

We make every necklace and garment with an ethical promise. We expect common sense and understanding from our appreciated buyers. I gladly accept returns, exchanges, and cancellations under the same promise and honesty that Maria Guti offers, reserving the right to refuse these inquiries based on our policy and philosophy.

  • Just contact me within: 10 days of delivery.
  • Ship items back to me within: 15 days of delivery.
  • Request a cancellation within: 2 hours of purchase.

The following items can’t be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns from:

  • Custom o personalized orders
  • Items made 90% with fabrics (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in it’s original condition, the buyer is responsible for any loss in value.

Thank you so much!

mariagutifinallogo

e-mail: contactme@mariaguti.com